Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery times, and budget constraints. This helps us tailor the service to fit your business needs.

Our site automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your preferences, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

SunVaultPaper respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We are serious about safeguarding your personal information and deploy suitable technical and organizational measures to protect it. This includes safe data storage, encrypted transmissions, and restricted access to personal data within our organization.

Although we deploy robust security measures, no method of internet transmission is perfectly secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights concerning your personal data. Depending on applicable laws, you may have the right to access, modify, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable time frame as required by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention periods vary by data type and purpose of collection.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your online experience and gain insights into how guests interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can adjust cookie preferences within your browser. Be aware that turning off certain cookies could impact site functionality. For more comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include connections to third-party sites or services. This privacy policy covers only SunVaultPaper and our site. We are not liable for the privacy practices of external sites.

We recommend that you examine the privacy policies of any external sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or are concerned about how we handle your information, please reach out to us.